Report Abuse

Please email abuse@mcom.gi with the following:

1. Relevant source IP, destination IP/hostname, and timestamps (UTC).
2. Logs (text only) and packet captures (optional) demonstrating the activity.
3. Abuse type (e.g., spam, scanning, DDoS, copyright).
4. Your contact details and organization.

We acknowledge within 24 hours and aim to resolve within 72 hours depending on complexity.

Network Mitigation

• We may rate‑limit, filter, or temporarily block traffic consistent with applicable law and our AUP.
• Blackhole communities and RTBH are available to peers — details in the peering policy.

Law Enforcement & Data Requests

MCOM responds to valid, lawful requests. We require proper legal authority and scope limited to the minimum necessary.

• Contact: legal@mcom.gi for service of process / lawful disclosure.
• Jurisdiction: Requests must comply with Gibraltar law and, where applicable, international cooperation frameworks.
• Preservation: Requests should specify data and period; we honor preservation orders when legally required.
• Customer notice: Provided where lawful and not operationally harmful.
• Retention: We retain minimal network metadata necessary for operations and legal compliance.

Security Contact

NOC (24×7): noc@mcom.gi